Want to know more about how CLINK works? We've added some of our frequently asked questions below.

What exactly is in each box? Does it vary each month?

Every monthly box includes a full-sized gin bottle or a selection of gins that makes up the same volume as a full bottle of gin. (minimum 700ml).

We provide 2 mixers that best match the gin provided, a locally produced garnish and a snack or food-based accompaniment from the local region the gin has been made.

We also include a CLINK garnish well to help you best match gins with different flavours and we also include a guide about the monthly gin and distiller, plus we add the best places for gin lovers to visit in the region the gin is from.

We really take the time to curate each box so that you can best enjoy the gin and support as many local producers as possible.

When will I get my first box?
We send boxes out in the first week of the month (unless we notify otherwise due to supply delays). We cut off orders a week prior to delivery, so as long as you are subscribed by the 25th of the previous month, you'll receive the next month's box.
Are there any shipping costs & do you ship NZ wide?
There are no additional shipping costs. We don't believe in hidden costs, so we make it easy and include everything within the price listed on each product page. This also covers tracked shipping right across the country, so no matter where you are, as long as you have a physical address where we can send a box, you can have a CLINK box delivered to your door.
How do I know that the gins are quality and not just a standard bottle I can pick up at the local bottle store?

Our team of experienced gin lovers source the best of NZ gin, making sure that every bottle is unique, tastes great, and produced by local distillers. We really take the time to taste test everything and match it with the best mixers possible.

We also are making our way around the country to visit as many distillers as we can so we can see their process and find out more about new and exciting gins that are coming on to the market. We have established great relationships with distillers and we have access to many new and limited edition gins that have yet to be released and some even are only available at the distillers cellar doors!

We pride ourselves in making sure that you get a fantastic, quality gin every month so you can enjoy the best gin NZ has on offer.

Isn’t a bottle of gin every month a lot?
Well, that all depends on who you ask (wink, wink). Gin never expires, and the more variety you have at home, the more options you can enjoy at home, or when friends and house guests come over.
Are you sure I can follow the recipes you send me?
We make all our world-class recipes easy to follow. Anyone with a kitchen and two hands (and maybe even one hand) can make them. If you have any questions on any of them, just drop us a line and we'll be sure to help you where we can.
What if I don’t like the gin you send me?

We all have different tastes and palettes, however, the aim of the team at CLINK is to provide a different variety of NZ gins every month to make sure you get to try something new.

Due to health & safety regulations, we can’t accept any returns. We can provide a full refund on your first box if it remains unopened.

Can I order more than one subscription?
You can order as many subscriptions as you like, whether they are for you or they are gifts for friends and family.
How do I send a gift subscription or single box to someone?

We have a section of the website dedicated to gifting. Simply head to the menu and click "Gift Subscriptions". Here you can choose the best option for your gift.

Once you choose the best option for you, you can also leave them a personal message and/or video message by ticking the box before adding to cart. You can choose what day to send the message (great if it's for an upcoming event) and we'll send them an email with your gift message on that day. Their box will then be sent to them on the first week of the upcoming month.

Also, make sure you put the shipping address where you want the box to be sent! If you make an error here, just click the "Chat with us" button and we'll sort it out for you.

How do I update my billing, contact or address information?

You first need to Create and Account. You can do so via the login page in the menu. Once you have created an account you will be able to login to change your address, billing information or to renew your subscription. Simply click "Manage Subscription" when you are logged into your account to access. If you signed up using Shop Pay as a payment method and need to update your credit card information, you will need to update via the Shop Pay platform. If you are having any issues, please click "Chat With Us" below and our team can assist.

If I'm going away or need to pause my subscription for any reason, can I do so?

Absolutely!

You first need to Create and Account. You can do so via the login page in the menu. Once you have created an account you will be able to login to pause your subscription. Simply click "Manage Subscription" when you are logged into your account, then clink "subscriptions" in the menu, click the subscription you are on and you can choose a new date for delivery or pause.

If you are having any issues, please click "Chat With Us" below and our team can assist.

How can I contact you if I have a question?
We have a full team of friendly support staff based here in New Zealand, ready and waiting to help you with any and all questions you might have. The best way to contact us is via hello@clinkdrink.co.nz or via the "Chat With Us" button on the bottom right of the page. One of the team will contact you within 24 hours.

Have Another Question or Feedback For Us?

If there is anything else you want to ask us (or tell us!), please feel free to send us an email or click the chat button to message us, and we will get back to you within 24 hours, if not sooner.